I will write technical documentation, user guides, and how to articles

Hi! I'm Marisol, a bilingual technical writer with a Google UX Design Certificate and Meta Front-End Developer Certificate (in progress). I specialize in clear, plain-language documentation that real users can actually follow.

My approach combines UX writing principles with instructional design meaning I don't just write instructions, I design them to reduce cognitive load and make complex information genuinely usable.

WHAT I DELIVER:

User guides and product manuals

Software installation guides with annotated instructions

How-to articles for knowledge bases

FAQ documents

Technical documentation for websites and apps

MY APPROACH:

Audience analysis first who's actually reading this?

Plain language over jargon

Progressive disclosure and clear structure

Accessibility-focused (WCAG-aware writing)

Visual hierarchy with headers and callouts

PORTFOLIO HIGHLIGHTS:

- 20-page instructional handbook (capstone project)

- Software installation guide with troubleshooting section

- Comparative UX analysis of instructional manuals

Bilingual English/Spanish documentation available on request great for products expanding to Latin American markets.