I will build n8n automation for customer inquiries

M
marksaram
M
marksaram
Mark De Saram
build n8n automation for customer inquiries
Full Screen
build n8n automation for customer inquiries

About this gig

Stop losing hours answering the same WhatsApp and Instagram questions every day.

Hours, pricing, availability, "do you deliver to X," "is this in stock" I automate that first-response layer so you're not typing the same answers all day.


What I build:

  • WhatsApp Business & Instagram auto-reply flows using n8n
  • Rule-based responses for your most common questions
  • AI-powered responses (Claude/OpenAI) for open-ended inquiries on higher tiers
  • Lead capture into Google Sheets
  • Clean handoff to you when a question needs a human touch


Why this instead of a generic automation gig:

Most automation sellers try to do everything CRM sync, lead scoring, invoicing, chatbots for every industry. I don't. I fix the inquiry bottleneck specifically, so the flow is tighter and tested against real message patterns.


To get started, I'll need:

  • Your 5-10 most common customer questions
  • WhatsApp Business or Instagram Business access
  • Any FAQ doc, price list, or catalog you have


Message me first if you're unsure which tier fits.

  • AI Model Frameworks & Tools

    • n8n
    • OpenAI ChatGPT
    • Anthropic Claude

  • Platform

    • Facebook Messenger
    • Instagram
    • monday.com CRM
    • n8n
    • Salesforce
    • WhatsApp

  • Type

    • Email automation
    • Lead generation
    • Customer Support
    • Email & Communication
    • CRM & Internal Workflows

  • Automation Integration Points

    • Website
    • Google Sheets
    • Email
    • Social Media

  • Programming Language

    • JavaScript
    • Python

Get to know Mark De Saram

Mark De Saram

Aspire to become great

  • FromSri Lanka
  • Member sinceJan 2023
  • Avg. response time1 hour

  • Languages

    Sinhala, English
I help founders build brands that stand out — and systems that run without them. My design work is rooted in strategy: logos, color systems, and identities built around your story and audience, across hospitality, F&B, fashion, and lifestyle brands. I also build automation systems — WhatsApp/Instagram auto-replies, automated data entry, and daily reports — using n8n and Google Sheets. Want a brand that means something, or admin work that runs itself? Let's talk.

My Portfolio

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