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I will setup wordpress helpdesk customer support and ticketing system
Markus T
About this gig
Hello Great buyer, Welcome To my Gig
Need a professional HelpDesk and Ticketing System for your business? I will setup and configure SupportCandy, Fluent Support, Awesome Support, JS Help Desk, UVdesk, BetterDocs, Heroic KB, and other WordPress helpdesk solutions to help you streamline customer support, manage tickets efficiently, and improve response times. Whether you need a customer support portal, IT helpdesk, MSP ticketing system, SaaS support center, client service desk, or knowledge base platform, I will deliver a reliable and scalable solution tailored to your workflow.
My services include ticketing system setup, customer support portal configuration, email integration, agent management, departments and queues, SLA setup, automation rules, custom ticket forms, knowledge base creation, FAQ center, reporting dashboards, user roles and permissions, and security optimization. I focus on creating a professional support environment that improves customer satisfaction, increases team productivity, and provides a seamless support experience for both your staff and clients.
Respect third-party rights
Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.
Get to know Markus T
Markus T
Wordpress Expert
- FromNigeria
- Member sinceOct 2024
Languages
English, French, Spanish, German
Hello, I'm Markus, a dedicated Software Setup and Business Automation Specialist with experience helping businesses implement, configure, and optimize cloud-based platforms. I specialize in CRM systems, Helpdesk and Ticketing Systems, LMS platforms, Membership Communities, Digital Signage Solutions, Inventory Management, Workforce Management, VoIP Systems, Marketing Automation, and WordPress-based business solutions.
My goal is to help businesses streamline operations, improve productivity, and maximize the value of their software investments.
FAQ
Can you setup a complete ticketing system?
Yes, I can configure the entire helpdesk workflow from ticket creation to resolution.
Can customers submit tickets by email?
Yes, email-to-ticket integration can be configured.
Can I create departments?
Yes, departments such as Sales, Technical Support, Billing, and Customer Service can be configured.
Can you setup a knowledge base?
Yes, I can build a searchable FAQ and knowledge base center.
