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$
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I will write clear sops and an operations manual for your small business
Small Business Consultant for SOPs, Brand Kits, Logos and Websites
I'm Chandler, founder of Marshall & Main, a small business consulting firm in Mississippi. I also co-own a three-location pet grooming business, so everything I make is built for busy owners.
I help ...
About this Gig
If every task in your business lives in your head, you can't take a day off and you can't train anyone fast. Clear SOPs fix that.
I'm Chandler, founder of Marshall & Main. I've written the SOPs, handbook and training program for a multi-location service business, including a registered apprenticeship program. I write procedures people actually follow: short steps, plain language, checklists they can use on a busy day.
How it works:
- We start with a kickoff call where you walk me through how things work today.
- I write the SOPs and checklists in a clean, consistent format.
- You review, and I revise until it matches how you want things done.
- You get editable Google Docs or Word files plus print-ready PDFs.
Great for: opening and closing, customer check-in and checkout, cleaning, scheduling, cash handling, new hire training and anything else your team asks you about every week.
FAQ
Do you need to visit my business?
No. A kickoff call plus any notes, photos or videos you can share is enough.
What format will I get?
Editable Google Docs or Word files plus print-ready PDFs.
Is the employee handbook legal advice?
No. I write a clear, practical draft based on your policies. Have an employment attorney review it before you roll it out.
Can I add more SOPs later?
Yes. Message me and I'll send a custom offer.
Do you use AI?
I use modern tools, including AI, to draft faster. Every SOP is written around how your business actually runs and reviewed line by line with you.
