I will do customer service, research and administration

Martha Ochok

Kenya

I speak English

Customer and Administrative Executive

Hello and welcome to my profile! I am a detail-oriented and client centered Virtual Assistant with over 7 years of experience in medical billing, EMR/EHR systems, CRM tools, administrative support, an...
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About this Gig

I am a detail-oriented virtual assistant with over 4 years of experience in billing, administrative support, and customer service. I help professionals and busy executives optimize their operations and focus on service delivery.

 

Services

 

Administrative Support: calendar and email management appointment scheduling document formatting task coordination. Customer Support: professional phone, email, and chat communication

 

Tools & Systems


Basic CRM, eClinicalWorks, Athena Health, Therapy Notes Practice Fusion Office Ally Dr Chrono Prompt Microsoft Office Google Workspace

 

Why Choose Me


Based in Nairobi: cost-effective support aligned with international time zones

High professionalism and confidentiality with sensitive data

Strong work ethic and client-centered communication

Fast learner.

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do customer service, research and administration
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do customer service, research and administration

Industry:

Government & public sector

•

Technology & internet

Language:

English

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

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