I will fix your tiktok shop response rate and health score
TikTok Shop Reinstatement Specialist, Bans, Holds and Compliance Fixes
About this Gig
Your 12HRR score isn't just a number it's quietly throttling your visibility and triggering refunds you didn't approve.
The problem: Most sellers assume a dropping response rate means "reply faster." Usually it's not that simple it's a chatbot that isn't actually resolving questions, missing auto-reply triggers, or messages routing to the wrong queue. TikTok's system doesn't explain which one it is.
What I do: I audit your last week of chats, pinpoint exactly where your automation is failing, and rebuild the flow so responses count and keep counting toward your score.
What's included:
- Chat log audit (last 7 days)
- Automation gap analysis
- Message templates built for your store's actual questions
- Escalation-prevention rules so this doesn't creep back
Why buyers work with me: This isn't generic templates every fix is built from your real chat history, so it matches how your customers actually message you.
Process: Message me access to your chat logs or a summary of recent issues I run the audit you get a working, monitored fix.
Before you order: tell me your current 12HRR score and roughly how many chats you handle daily it helps me point you to the right package immediately.
FAQ
How fast can you start?
Usually within a few hours of receiving access to your recent chat activity or a summary of it.
How many revisions do I get?
Basic includes 1, Standard 2, Premium is unlimited through the monitoring period.
Do you need admin access to my Seller Center?
Not necessarily — a chat log export or screen-share walkthrough is usually enough; we can discuss what works for your setup.
What if my chatbot is built on a third-party integration?
Message me the platform name first so I can confirm compatibility before you order.
Can you guarantee my 12HRR score will hit a specific number?
No one can guarantee TikTok's exact scoring outcome I guarantee a properly rebuilt, tested automation flow.

