I will provide remote IT support and troubleshooting for your small business
About this Gig
Need reliable IT help without hiring a full-time person? I provide fast, friendly remote IT support for small businesses, startups and solo founders.
My background: service desk at Fujitsu supporting a UK Ministry of Defence client, network operations (NOC) at Inmarsat, and data/IT work for UK councils. CCNA trained. I'm used to high-security, high-pressure environments, so your systems are in safe hands.
What I can help with:
- Windows, Mac and Linux troubleshooting
- Microsoft 365 and Google Workspace setup and admin
- Email, domain and DNS issues
- Wi-Fi, router and network problems
- User accounts, access and permissions
- Software installs, updates and security basics
- Google Cloud (projects, IAM, billing alerts)
How it works:
- Message me with your issue before ordering
- We connect via screen share (AnyDesk, Teams, Zoom or Google Meet)
- I fix it and send a short summary of what was done
I work async across time zones, so you'll get a quick response wherever you are. Not sure which package fits? Send me a message and I'll point you in the right direction.
Device:
Laptop
Operating system:
Windows
•
Linux
•
OSX
FAQ
How do you access my computer?
Through secure screen-sharing tools like AnyDesk, Teams, Zoom or Google Meet. You stay in control and can end the session at any time. I never ask for your passwords.
What if you can't fix my issue?
Message me before ordering so I can confirm I can help. If an issue turns out to be outside my scope, I'll explain why and recommend next steps.
Do you offer ongoing support?
Yes. The Monthly Support package gives you 8 hours of remote help across the month, plus a health check report on your setup.
