I will build a customer experience journey map

5.0
5.0

Bulgaria

I speak English, Bulgarian

48 orders completed

Experienced Product Manager in Digital Marketing, Retail and Fintech

Hi there! I’m a seasoned Product Manager with a proven track record in digital marketing, retail and fintech. I blend customer‑first thinking with data‑driven decision‑making to deliver products that ...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

As a Product Lead with expertise in customer experience, data analysis, and market research, I offer comprehensive user journey mapping services. I'll create visually stunning journey maps that uncover insights and can be used for internal analysis, sales pitches, presentations, and educational purposes. With extensive experience in end-to-end user experience benchmarking and data collection, I ensure your journey map is backed by solid research.

What You'll Get:

  1. Extensive Journey & Product Analysis: Delve deep into users' journey, analyzing touchpoints, emotions, and pain points for optimized experiences.
  2. Visualize the Journey: Engaging and visually appealing journey maps that showcase each stage, touchpoint, and emotion.
  3. Best Practices Implementation: Incorporate industry-leading frameworks and highlight growth opportunities for enhanced engagement.
  4. Multipurpose Journey Map: A versatile tool for internal analysis, sales pitches, presentations, and education to communicate the user experience story.
  5. Expert Collaboration: Leverage my experience collaborating with CX/UI/UX giants like Ipsos Mori and Forrester.

Why Choose Me?

  • Extensive Background: CX, data analysis, and market resear

Testing platform:

Website testing

Device:

PC

iPhone

Android mobile phone

My Portfolio

Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • H

    houyem1

    Repeat Client

    AE

    United Arab Emirates

    5

    Great to work with Martin ! Fast delivery and good quality

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • M

    mariamalmazroue

    AE

    United Arab Emirates

    5

    Recommended

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    chris_chapman89

    Repeat Client

    GB

    United Kingdom

    5

    Again Martin exceeded expectations and delivered a quality piece of work in a very short time frame - I can't recommend him enough for anything related to UI/UX workflows, SAAS product enhancements and customer journey improvements - Thanks very much Martin!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    chris_chapman89

    Repeat Client

    GB

    United Kingdom

    5

    Martin was exceptional from start to finish - clear understanding of the brief, good communication and went above and beyond - I can't thank him enough and would highly recommend him for any UI/UX or custoer journey work. THANK YOU MARTIN!

    $200-$400

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • A

    alexnic1

    TH

    Thailand

    5

    Great quality of work, understood the brief perfectly, excellent presentation.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
Reviews

10 reviews for this Gig
5.0

(10)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • H

    houyem1

    Repeat Client

    AE

    United Arab Emirates

    5

    Great to work with Martin ! Fast delivery and good quality

    $50-$100

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • M

    mariamalmazroue

    AE

    United Arab Emirates

    5

    Recommended

    $50-$100

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    chris_chapman89

    Repeat Client

    GB

    United Kingdom

    5

    Again Martin exceeded expectations and delivered a quality piece of work in a very short time frame - I can't recommend him enough for anything related to UI/UX workflows, SAAS product enhancements and customer journey improvements - Thanks very much Martin!

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • C

    chris_chapman89

    Repeat Client

    GB

    United Kingdom

    5

    Martin was exceptional from start to finish - clear understanding of the brief, good communication and went above and beyond - I can't thank him enough and would highly recommend him for any UI/UX or custoer journey work. THANK YOU MARTIN!

    $200-$400

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • A

    alexnic1

    TH

    Thailand

    5

    Great quality of work, understood the brief perfectly, excellent presentation.

    Up to $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No