I will create ai automation using make com and chatgpt
About this gig
Turn your business processes into an AI-powered system. I connect Make.com with ChatGPT (OpenAI) so your workflow doesn't just move data it reads, decides, and responds on its own.
Examples of what I build:
- Incoming emails or messages auto-classified and drafted with AI before you hit send
- Leads auto-qualified and scored, then routed to the right person or CRM stage
- Customer questions answered automatically using your own business info
- AI-generated summaries of calls, forms, or documents sent straight to your team
Every automation is built with error handling and fallback steps, so it keeps working even when something unexpected comes in, not a fragile demo. I test each scenario with real data before handoff and provide simple documentation so you can see exactly what the AI is doing at each step.
With a background in both IT and business, I focus on automations that solve an actual bottleneck in your operations, not just a flashy AI demo.
Message me your process and I'll map out where AI can plug in.
Get to know Marwa Shaita
Automated workflows for small businesses
- FromMorocco
- Member sinceJun 2026
- Avg. response time1 hour
- Last delivery1 month
Languages
French, Arabic
My Portfolio
FAQ
Do I need my own OpenAI/ChatGPT account?
Yes, you'll need an active OpenAI API account since the automation uses your own API key. I'll guide you through getting one set up if you don't have it yet, and any usage costs from OpenAI are separate from my fee.
Will the AI actually understand my business, or is it generic?
I train the AI step on your specific context — your FAQs, tone, product info, or past examples you provide — so responses aren't generic ChatGPT answers, they reflect how your business actually communicates.
What if the AI gives a wrong or weird answer sometimes?
I build in guardrails (confidence checks, fallback to a human review step, or a "flag for review" path) so a bad AI response gets caught rather than sent straight to a customer.
Can this replace my customer support entirely?
It's built to handle the repetitive first-line questions and routing, not fully replace a human — you stay in control of anything sensitive or complex, with the AI handling the volume.
Do you only work with ChatGPT, or other AI models too?
ChatGPT/OpenAI is the default since it integrates cleanly with Make, but Claude or other LLMs can be used instead if you have a preference — just mention it before ordering.
Is my data safe going through the AI step?
Data only flows between your own connected accounts and the AI provider's API — I don't store or access your data myself, and I'll flag if any tool you want connected has data-handling limitations.
