Browse categories
Explore
Fiverr Pro
English
$
USD
I will manage your ecommerce back office, orders and b2b operations
Virtual Assistant for eCommerce, Excel and Back Office
Hi! I'm Marwill, Executive Virtual Assistant & Data Expert for B2B/eCommerce businesses. I speak Spanish natively — ideal for Spanish-speaking clients.
✅ eCommerce back office & order management
✅ Ad...
About this Gig
Your online store is growing. But daily operations are drowning you.
Orders pile up. Inventory gets out of sync. Product photos are outdated. Customer emails get lost. Stock counts don't match reality. You're spending 20 hours/week just keeping up.
I handle daily eCommerce operations so you can focus on growth.
This is hands-on, daily work not one-time setup. I manage:
Order Management:
- Daily order processing (placement fulfillment tracking)
- Customer communication and issue resolution
- Returns, refunds, and post-sale support
- Billing and invoice coordination
Inventory & Stock Control:
- Daily inventory updates across channels
- Stock reconciliation
- Reorder alerts and forecasting
- Supplier communication
Product Management:
- Product uploads and catalog updates
- Product descriptions and specifications
- Professional photo editing with AI (product images at scale)
- Pricing and promotion management
Operational Optimization:
- Process improvements (reducing bottlenecks)
- Email and task organization
- Reporting and KPI tracking (custom dashboards)
- Workflow documentation
Tool Optimization:
- WooCommerce management (orders, inventory, products)
- Excel and Google Sheets automation
- IA-powered optimization.
Platform:
Amazon
•
Shopify
•
WooCommerce
Language:
Spanish
My Portfolio
FAQ
What management systems do you have real-world experience with?
I have over 20 years of technical experience using SAP (Expert), Navision/Business Central, Salesforce, and Amazon Vendor Central. I don't just enter data; I understand the system logic to validate orders, manage master data, and ensure the billing cycle is accurate.
How do you guarantee order and control in high-volume data processes?
I leverage my advanced Excel skills to build control tools and automate repetitive tasks. I apply an accounting reconciliation approach and proactive KPI monitoring to detect errors before they impact invoicing or final delivery to the customer.
What specific value do you bring to the Order-to-Cash (O2C) cycle?
I provide end-to-end management: from order entry and commercial terms validation to resolving logistics issues and managing accounts receivable. My goal is to shorten the cycle time and ensure every order is efficiently converted into cash.
