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Fiverr Pro
English
$
USD
I will provide reliable customer service and administrative support
Operations Coordinator, Administrative Executive Support,Virtual Assistant
Email and inbox management — organize mail, filter spam, and prioritize replies. Calendar and scheduling — manage meetings and appointments. Data entry and task management — keep information and work ...
About this Gig
I will provide professional and reliable customer service email support for your business. I can respond to customer inquiries, handle common questions, provide order updates, manage follow-ups, and communicate with customers in a friendly and professional manner. Let me help you keep your inbox organized and your customers satisfied.
Service type:
Non-technical support
Language:
English
•
Filipino
Timezone:
UTC daytime
Support software:
Zoho Desk
•
Salesforce
Knowledge base software:
Confluence
•
Zoho
My Portfolio
FAQ
What type of customer emails can you handle?
I can handle general inquiries, product or service questions, order updates, follow-ups, complaints, and other routine customer service emails.
Do you provide the email responses yourself?
Yes. I will write clear, professional, and friendly responses based on your instructions, policies, and preferred tone.
Do I need to provide access to my email account?
Not necessarily. You can provide the messages and instructions, and I can prepare the responses for you. Direct inbox access can be discussed if needed.
Can you follow my company's tone and policies?
Absolutely. Please provide your guidelines, FAQs, policies, or sample responses so I can keep communication consistent with your brand.
Can you handle difficult or unhappy customers?
Yes. I can prepare professional, empathetic responses to customer concerns while following your escalation and resolution guidelines.
Can you provide ongoing email support?
Yes. For ongoing support, you can contact me to discuss a custom package based on your expected email volume and support requirements.
