I will be your shopify customer support VA for email and live chat

Running an online store means customers are always asking:

Where is my order?

I want a refund

My tracking number is not working

Answering messages all day takes time away from growing your business.

I will handle your customer emails and live chat professionally so your customers feel supported and satisfied.

Services I provide:

- Reply to customer emails

- Live chat support

- Order tracking and updates

- Refund and replacement requests

- Customer complaints handling

- Following your store policies and scripts

Tools:

Gmail, Shopify inbox, helpdesk systems and chat platforms

You will receive clear, polite and professional communication for your customers.

I am reliable, easy to work with and ready to learn your process quickly.