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Fiverr Pro
English
$
USD
I will customer support via email, chat, and whatsapp
Customer Support Specialist, Email Chat and WhatsApp Support
Hello! I’m Mayah, a Customer Support Specialist. I help businesses with email, chat, and WhatsApp support. Calm, patient, and reliable, I provide clear, professional answers and ensure customer satisf...
About this Gig
Are you looking for a dedicated partner to take your store's customer experience to the next level? I am a high-level Customer Success Specialist with a proven track record in high-pressure SaaS environments. I don't just "answer emails, "I own your customer experience and protect your brand reputation.
Fully equipped with professional tools, I guarantee 100% reliability and maximum responsiveness.
What I offer for your E-commerce brand:
- Full Order Management: Handling fulfillment, tracking updates, and logistics.
- Expert Dispute & Refund Handling: Managing returns and chargeback prevention with surgical precision.
- Tools Mastery: Proficient in Shopify Backend, Gorgias, Zendesk, and Stripe.
- Bilingual Support: Professional communication in both English and French.
Why Choose Mayah Auralis? My goal is simple: Reduce your churn rate and increase your CSAT score while you focus on scaling. I am proactive, autonomous, and ready to start immediately.
Let's build a flawless support system together. Contact me now and let's get to work!
Social media platform:
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Service type:
Non-technical support
Language:
English
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French
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Italian
Timezone:
UTC daytime
Support software:
Zendesk
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Liveagent
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Intercom
Knowledge base software:
Confluence
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Freshdesk
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Liveagent
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Zoho
My Portfolio
FAQ
Why should I trust you with my Shopify store?
I offer professional ownership and rigueur. Expert in the Shopify backend and SaaS support, I manage your orders, refunds, and disputes with surgical precision. I am fully equipped to guarantee 100% reliability and responsiveness, protecting your brand reputation while you focus on scaling.
