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I will be your 24 hours tech support and IT helpdesk
Reliability, Trust and Total commitment to working together
I am a Professional IT Expert with experience of 12+ years of IT Support, Server and Network Administration Specialties: • Windows Server 2003/2008/2012/2016 • Firewall Pfsense, Forefront TMG • Virtua...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Hello, My name is Matti Khan and I am up anytime for Monthly 24-hour tech support and IT Helpdesk for SMBs, MSPs and individuals. I am from Pakistan and I'm a certified Systems & Networking engineer. I have more than 12 years of experience . I am a dedicated and hard-working person who believes in honesty and good working relations.
My educational background helps me to perform according to my client's expectations. Below are listed professional IT Services I can handle in your computer system as well as IT infrastructure on Prem and Cloud.
Our Services
- Professional Monthly 24-hour tech support and Helpdesk with SLA
- Server administration: Server 2003, 2008, 2012,2016 and Microsoft Exchange servers, Office 365 administration, Google Workspace, AWS, GCP, Slack, Storages, DevOps
- Installation, troubleshooting, configuration, updates, and upgrades of different software/computers
- DNS, DHCP, Active Directory, VOIP, Antiviruses, Routers, Switches, Access Points, File servers, Firewalls...PFsense, Sophos, Squid Proxy, Mikrotik, Sangfor and VPNs, Web Hosting, Trend Micro
- ITSM Solutions
- Windows/Linux/Mac/Ubuntu environment
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
Linux
•
Unix
•
IOS
•
Android
My Portfolio
Other Support & IT Services I Offer
FAQ
How does the 24-hour tech support work?
My services provide round-the-clock support to address any IT issues you encounter. You can reach out at any time, and I will be available to assist you promptly.
Do you offer support for networking and security devices?
Yes, I offer support for DNS, DHCP, Active Directory, VOIP, antivirus software, routers, switches, access points, file servers, firewalls (including PFsense, Sophos, Squid Proxy, Mikrotik, Sangfor), and VPNs.
Can you assist with cloud platforms and services?
Absolutely. I provide administration and support for cloud platforms such as AWS, GCP, and Office 365, ensuring seamless operation and integration with your IT infrastructure.
What is included in your monthly support package?
The monthly support package includes continuous monitoring, troubleshooting, regular updates, maintenance, and any necessary configurations or upgrades for your IT systems.
Can you provide customized support plans?
Yes, I can tailor support plans to meet your specific needs and requirements. Please discuss your unique needs with me to create a customized plan.
Reviews
36 reviews for this Gig
| (36) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
T tylersanchezzz
United States
These guys are solid, listen well, make adjustments, and always willing to go above and beyond to get you helped out the best they can.
$50-$100
Price
1 day
Duration
Helpful?M momo_amazezone
Repeat Client
United States
Great experience
Up to $50
Price
3 days
Duration
Helpful?M momo_amazezone
Repeat Client
United States
Amazing, very patient, knowledgeable, highly recommended
Up to $50
Price
1 day
Duration
Helpful?R randy_tnbcg
Repeat Client
United States
Love the team! Great work
$200-$400
Price
4 days
Duration
Helpful?H 
harmlessit
Repeat Client
United Kingdom
thanks again
$50-$100
Price
3 days
Duration
Helpful?
Reviews
36 reviews for this Gig
| (36) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
T tylersanchezzz
United States
These guys are solid, listen well, make adjustments, and always willing to go above and beyond to get you helped out the best they can.
$50-$100
Price
1 day
Duration
Helpful?M momo_amazezone
Repeat Client
United States
Great experience
Up to $50
Price
3 days
Duration
Helpful?M momo_amazezone
Repeat Client
United States
Amazing, very patient, knowledgeable, highly recommended
Up to $50
Price
1 day
Duration
Helpful?R randy_tnbcg
Repeat Client
United States
Love the team! Great work
$200-$400
Price
4 days
Duration
Helpful?H harmlessit
Repeat Client
United Kingdom
thanks again
$50-$100
Price
3 days
Duration
Helpful?
