I will analyze your customer data for churn, retention, and ltv insights

Brazil

I speak English

Customer Retention and Churn Analyst Data Analytics

I spent years as a photographer, training my eye to spot patterns and translate complex information clearly. Now I bring that same eye to customer data. I work with Python, SQL, and Tableau, helping ...
About this Gig

I help businesses understand why customers leave, how much they're worth over time, and where to focus retention efforts.

I've delivered a churn analysis across 5,600+ customers uncovering data quality issues that would have skewed the results if left unaddressed and a cohort/LTV analysis across 3,900+ customers (£6.78M in tracked revenue), mapping retention by segment.

I work with Python (pandas, matplotlib, seaborn), SQL, and Tableau. Every project includes clean, documented analysis and clear communication no unexplained jargon, just findings you can act on.

Send me a message with your dataset details before ordering if you're not sure which package fits your project

Analysis type:

Impact Analysis

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Statistical Analysis

Expertise:

Web analytics

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Business Insights

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Churn & Retention

Technology:

Excel

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Google Analytics

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Google Sheets

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Jupyter Notebook

Programming language:

Python

My Portfolio