I will build an ai customer service automation system


About this gig
I'll build you an AI system that reads every message that comes in, understands what the person is actually asking, and answers it while you do something else. The ones it shouldn't touch, it hands to you with a note explaining why.
It works wherever your customers write you: email, WhatsApp, Instagram, Telegram or your website chat.
What's included:
- Custom n8n workflow built around how your business already replies
- AI responses using Claude or OpenAI, in your tone, not a generic template
- One channel or several, connected to your CRM so nothing gets lost
- Clear rules for what gets answered automatically and what gets escalated to you
- Full testing and documentation, so you can see what it's doing at any time
If you get 50 messages a week and half of them are the same question, this pays for itself in the first month.
Get to know Matias Raco
n8n AI Automation Expert, Voice Agents, Workflows and CRM Integrations
- FromArgentina
- Member sinceDec 2023
- Avg. response time1 hour
- Last delivery3 months
Languages
Spanish, English
My Portfolio
FAQ
Do I need technical knowledge to use this system?
No, I handle the entire setup. Once delivered, the system runs automatically without any technical knowledge required.
Which channels can you connect?
Email (Gmail and Outlook), WhatsApp, Instagram, Telegram, Slack and most website chat widgets. Basic covers one channel, Standard and Premium cover several. If you use something less common, ask me before ordering and I'll tell you if it connects.
Will the AI answer every message automatically?
It handles the repetitive ones on its own. Complaints, large quote requests and anything it's unsure about go to you, with the context already gathered so you're not starting from zero.
What happens if the AI makes a mistake?
The system is designed to escalate uncertain cases to you rather than respond incorrectly. You always have full control over complex situations.
Can I customize what it says?
Yes. Standard and Premium include responses written in your tone, with your wording and your rules. You can change them later without touching code.
Do you offer support after delivery?
Basic and Standard packages include 7 days of support for any issues. Premium includes 30 days of full support.
How much of my inbox can this realistically handle?
In most businesses, between 40% and 70%. The repetitive stuff goes automatic, the rest reaches you faster because it's already sorted. Anyone promising 100% is selling you something.
1 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
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thomsonthomas3

United States
has really strong knowledge before giving the project to him i spoke with atleast 25 freelancer he was the one who ended up doing it right and in my budget and with amazing service
$50-$100
Price
12 days
Duration
Helpful?
1 reviews for this Gig
| (1) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
T 
thomsonthomas3

United States
has really strong knowledge before giving the project to him i spoke with atleast 25 freelancer he was the one who ended up doing it right and in my budget and with amazing service
$50-$100
Price
12 days
Duration
Helpful?

