I will manage customer communication and PR for your business
About this gig
I offer professional Digital Public Relations services focused on clear, strategic, and human communication between brands and their audiences.
As a Communication student, I specialize in managing online communication, protecting brand reputation, and maintaining a consistent brand voice across digital platforms.
My services include:
- Customer communication management (DMs, emails, reviews)
- Brand voice and tone management
- Online reputation support
- Professional responses to comments and messages
- Handling negative feedback with empathy and strategy
- Basic digital crisis communication
- Organized and professional interaction with your audience
I help businesses build trust, credibility, and strong relationships through effective digital communication.
If you are looking for professional, reliable, and brand-focused digital PR support, feel free to contact me before placing an order.
Get to know Maxi Solla
- FromArgentina
- Member sinceFeb 2025
Languages
Spanish
Other Public Relations Services I Offer
FAQ
What platforms do you work with?
I work with Instagram, Facebook, email communication, and online reviews platforms such as Google Reviews. If you need a specific platform, feel free to ask before ordering.
Do you write posts or create content?
Yes. I write professional messages, replies, institutional texts, and digital communication content aligned with your brand voice. This includes customer responses, review replies, and PR-focused written communication.
Can you handle negative comments or reviews?
Yes. I professionally handle negative feedback using empathetic and strategic communication to protect your brand reputation.
Do you need brand guidelines before starting?
Yes. I will ask for basic brand information such as tone of voice, communication style, and preferred responses to ensure consistency.

