Browse categories
Explore
Fiverr Pro
English
$
USD
I will deploy amazon connect IVR for a cc solution
Expert VoIP Cloud and DevOps Solutions Scalable Secure and Tailored
I am a seasoned IT professional with over 14 years of experience in VoIP solutions, IVR systems, cloud infrastructure and DevOps practices. My expertise spans across industry leading technologies like...
About this Gig
Introduction
I will set up a complete contact center solution using Amazon Connect and PBX IVR, ensuring seamless inbound and outbound call management, IVR automation, call routing, and reporting.
With extensive experience in Asterisk, FreePBX, Kamailio, and Amazon Connect, I can provide a fully functional cloud-based or on-premise contact center to meet your business needs.
What You Get with This Gig
Amazon Connect Setup & Configuration (Cloud-based contact center by AWS)
PBX-Based IVR Development (Asterisk, FreePBX, FusionPBX, etc.)
Call Routing, Agent & Queue Setup
Integration with CRM & Ticketing Systems (Zoho, Salesforce, etc.)
Custom IVR Design & Auto Attendants
Omnichannel Support (Voice, Chat, Email, SMS)
AI-Powered Chatbots & Voice Bots (Lex, Lambda, AI-IVR)
Call Recording, Analytics, & Live Monitoring
STIR/SHAKEN Compliance for the US & Canada
- I will ensure a seamless and professional experience tailored to your business needs.
My Portfolio
Other Support & IT Services I Offer
FAQ
What do I need to provide to get started?
Details about your PBX system (e.g., Asterisk, FreePBX, etc.). Call flow requirements (inbound, outbound, or both). Voice recordings or scripts (if applicable). Server credentials (if deployment is required).
Can you provide voice recordings for the IVR menus?
Yes, I can provide professional-quality voice recordings in various languages for an additional fee.
Do you provide support after the IVR system is deployed?
es, I provide support and troubleshooting for all IVR systems I deploy. Additional maintenance packages are also available.
Can you integrate IVR with third-party systems like CRM?
Absolutely! I can integrate your IVR system with CRM, APIs, or databases for a dynamic and personalized experience.
