I will optimize your processes with value stream mapping

Mexico

I speak English, Spanish

From Customer Journey to Process Excellence

I am a results-driven Global Process and Project Leader with over 12 years of experience leveraging Lean Six Sigma Black Belt and PMP expertise to design scalable frameworks that drive operational exc...
About this Gig

Basic

Kickoff meeting with the client to identify the process to be mapped (client chooses one process)

Establish the project timeline and deliverables.

Scope definition for the process.

Walk through the activities with process owners to map the current state (E2E via interviews)

Workflow diagram + findings, including risks and quick wins.


Standard

Kickoff meeting with the client to identify the process to be mapped (Client chooses one process)

Establish the project timeline and deliverables.

Scope definition for the process

Objective of the Process (CTQs)

Identify the Voice of the Customer with the Stakeholders involved

Walk through the activities with process owners to map the current state (E2E via interviews)

Workflow - SIPOC

Develop process measures (KPIs) and collect data

Identify the Findings (Quick Wins)


Premium

Kickoff meeting with the client to define the problem statement.

Establish the project timeline and deliverables.

Identify the Voice of the Customer with the stakeholders involved.

Project Charter

Value Stream Mapping

Develop process measures (KPIs) and collect data.

Root Cause Analysis

Develop the solution approach.

Take a new sample to verify improvements.

Domain:

Consulting

Industry:

E-Commerce

Software

Language:

English

Spanish

My Portfolio