I will write your knowledge base or help center

5.0
5.0

Argentina

I speak English, Spanish, Italian, French

5 orders completed

Building high impact Help Centers and AI Chatbots that turn users into experts

With over 7 years in the startup ecosystem and a background in linguistics, I bridge the gap between complex product features and intuitive user journeys. I ensure your customers find the right answe...
About this Gig

1015 Core Articles (500800 words each) covering:

  • Product Overview
  • Account Setup & Getting Started
  • Key Features & How-To Guides
  • Common FAQs
  • Basic Troubleshooting

Content Structure & Organization

  • Logical categorization of articles
  • Internal linking for better navigation
  • SEO-friendly article titles & formatting

Basic Tool Setup

  • Implementation in Intercom, Zendesk, Freshdesk, Notion, or another KB platform
  • Article formatting & multimedia (images, GIFs, or basic videos)
  • Search functionality optimization

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Intercom

Knowledge base software:

Confluence

Freshdesk

Other

My Portfolio

Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    camplejohn

    US

    United States

    5

    Knows her stuff. Great work. Great communication.

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
Reviews

1 reviews for this Gig
5.0

(1)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    camplejohn

    US

    United States

    5

    Knows her stuff. Great work. Great communication.

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No