I will build a power bi churn dashboard


About this gig
Stop losing revenue to customer attrition.
A high churn rate is a leaking bucket for your business. I turn raw data into high-impact Customer Retention Dashboards that identify exactly why customers leave.
As an IT professional, I dont just "make charts." I perform deep data engineering using Python (Pandas) to ensure your data is clean and 100% accurate before it reaches Power BI.
What you will get:
- Deep Data Cleaning: Automated ETL to handle messy or missing records.
- Interactive Dashboard: A professional, easy-to-use Power BI file (.pbix).
- Churn Driver Analysis: Visual insights into high-risk segments (Contract types, payment methods).
- Executive Summary: A PDF report with actionable recommendations to improve retention.
Why choose me?
- Security First: Your business data is handled with professional-grade security protocols.
- Risk-Mitigation Mindset: Specialized in identifying financial and operational risks.
- Scalable Solutions: Built for "one-click" monthly data refreshes.
Expertise: SaaS | Fintech | Telecommunications | Logistics | Retail
Please message me before ordering to discuss your specific dataset and goals!
Get to know Michael Kamau
Data Analyst Assistant
- FromKenya
- Member sinceJun 2023
- Avg. response time1 hour
Languages
English
My Portfolio
FAQ
What do you need from me to get started?
just need your dataset in CSV, Excel, or SQL format. For a proper Churn Analysis, the data should ideally include customer IDs, tenure/start date, service types, and a column indicating if they are still active or have churned. If your data is messy, don't worry—I'll clean it using Python as part of
Can you handle large or "dirty" datasets?
Absolutely. As an IT professional, I specialize in data integrity. I use Python Pandas to automate the cleaning process, removing duplicates and fixing formatting errors before the data ever touches Power BI. This ensures your final dashboard is 100% accurate.
Will I be able to update the dashboard with new data later?
es! I build dashboards with 'Scalability' in mind. I will provide you with a .pbix file and a simple instruction guide so you can refresh the data yourself in one click whenever you have new monthly records.
Do you provide an analysis of the "Why" behind the churn?
Yes. I don't just provide charts; I provide insights. Along with the dashboard, I include a summary report (PDF) highlighting the top 3 drivers of your churn (e.g., specific contract types or payment methods) and actionable recommendations to help you improve retention
Is my business data safe with you?
Data security is my top priority. With my background in Information Systems Security, I follow strict protocols to ensure your data is never shared with third parties and is deleted from my local environment once the project is finalized and approved.

