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I will provide ongoing salesforce support and maintenance for your org
Salesforce Solutions Architect and Consultant
Salesforce Lead Technical Consultant | Fulbright Scholar | MS in Applied Mathematics
5+ years delivering enterprise Salesforce implementations across media, gaming, and sports. Track record of 5+ end-...
About this Gig
Looking for reliable, ongoing Salesforce support without hiring a full-time admin?
I'm a Salesforce Lead Technical Consultant with an MS in Applied Mathematics and a Fulbright Scholarship, with 5+ years delivering enterprise Salesforce implementations across media, gaming, and sports industries.
I will keep your Salesforce org running smoothly so you can focus on your business.
What I handle:
- Bug fixes and troubleshooting on existing configurations
- Minor enhancements to Flows, page layouts, and automation
- User management and permission set updates
- Validation rules and formula field adjustments
- Reports and dashboard updates
- Salesforce release readiness and post-update fixes
Why work with me:
- Certified Field Service, Service Cloud, and Admin consultant
- Experience across Sales Cloud, Service Cloud, Experience Cloud, and more
- Bilingual English and Spanish
- Clear weekly communication on hours used and work completed
I DO NOT start work without a written scope agreement.
If you need more than minor enhancements or new feature development, contact me before ordering so we can scope it correctly.
Expertise:
Cloud Administration
Cloud provider:
Other
My Portfolio
FAQ
What Salesforce editions do you support?
I support Professional, Enterprise, and Unlimited editions. Contact me before ordering if you are unsure of your edition.
How do unused hours work?
Hours are agreed upon monthly in advance and do not roll over to the following month.
Can I upgrade or downgrade my package?
Yes. You can adjust your package at the start of any new monthly cycle. Contact me before your renewal to make changes.
What is your response time?
I respond to all requests within 1 business day. Urgent issues are prioritized within the same business day where possible.
What if I need more than minor enhancements?
If your request goes beyond the maintenance scope, such as new feature development, data migration, or integrations, I will flag it and recommend a separate implementation engagement rather than pulling from your maintenance hours.
