I will be your online chat support assistant
About this Gig
Is your business struggling to keep up with customer messages and social media replies? I've got you covered!
I will help your business by:
Responding to customer inquiries via live chat Managing social media comments and messages
Replying to emails professionally and promptly Answering FAQs on behalf of your business Providing daily summary reports of interactions
Maintaining a friendly, professional tone at all times
Why choose me?
Fast and reliable response times
Friendly and professional communication style
Patient and calm under pressure
Trustworthy and discreet with customer information
Available during daytime hours
Message me before ordering so we can discuss your business needs.
Let's keep your customers happy!
Service type:
Non-technical support
Language:
English
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Other
Timezone:
24/7
Support software:
Freshdesk
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Other
FAQ
What platforms can you manage?
I can manage Facebook, Instagram, Twitter, TikTok, LinkedIn, WhatsApp and email.
Do I need to give you access to my accounts?
Yes, you will need to share login access securely. All information is kept strictly confidential.
Can I request a daily summary?
Absolutely! A summary report is included in the Standard and Premium packages.
