I will provide expert salesforce email support and customer retention

Mexico

I speak English, Spanish

Salesforce Expert with 9 Years in Email Support and Retention

Bilingual Customer Success Specialist with 9+ years of enterprise experience managing high-value queues for brands like Amazon, AT&T, and Citibank. I focus entirely on asynchronous email support and t...
About this Gig

Are you struggling to keep up with your email queue? Worried about losing subscribers due to slow, generic responses?

Put your queue in the hands of an enterprise professional. With 9+ years of experience handling high-value portfolios for brands like Amazon and AT&T, I provide elite, asynchronous email and ticket support within your Salesforce or CRM platform. I don't just clear ticketsI use my extensive background in retention to protect your revenue and prevent customer churn.

Why Choose My Gig?

  • Salesforce Native: Meticulous data entry, accurate case logging, and zero onboarding time.
  • Retention Expert: Skilled in de-escalating billing disputes and navigating customer objections.
  • Deep Focus: Strictly email/ticketsno live chat distractions.

Introductory Rate: Charging a promotional $80 per 50 tickets to build my platform portfolio!

What I Need to Start:

  1. Secure Salesforce/CRM login details.
  2. Access to your internal knowledge base/SOPs.

Please message me before ordering to confirm your queue alignment!

Service type:

Non-technical support

Language:

English

•

Spanish

Timezone:

24/7

Support software:

Zendesk

•

Salesforce

Knowledge base software:

Other