I will build a customer follow up automation that never feels spammy


About this gig
Most re-engagement automation fails by being MORE annoying than none at all fixed-timer sequences that keep firing no matter what the customer did. I build the kind that reads the room.
I designed and built a working re-engagement system for a service-contract renewal business: an intro message so the customer meets a real rep by name, a cadence that goes light when someone's engaging and spaces out when they're quiet, honest branches for edge cases (disqualified, sold their asset, opted out), and instant opt-out that's respected everywhere. You can see the interactive demo in my portfolio.
What you get:
- A map of where your current outreach leaks customers
- A working automation (email/CRM sequences) that reads behavior instead of blasting on a timer
- Honest branches for the awkward cases most businesses handle with silence
How I work: AI-directed development, and a discovery-first process I talk through how your process actually runs before building anything. I come from a sales background, so I care about outreach that keeps trust, not just fires messages.
Message me how you re-engage customers now and I'll tell you where it's losing people.
Get to know Mike Smith
AI Directed App Automation Builder
- FromUnited States
- Member sinceNov 2017
- Avg. response time1 hour
Languages
English
My Portfolio
Other AI Development Services I Offer
FAQ
Will this work with my CRM/email tool?
Tell me what you use and I'll confirm before we start. The logic (behavior-aware cadence, honest branches) applies broadly; the build adapts to your stack.
Do you send messages on my behalf?
No — I build the automation and hand it to you. You stay in control of what actually goes out.

