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I will professionally schedule appointments and manage client communications in serbian
Your local partner for Serbian market
About this Gig
Do you need a reliable appointment setter or virtual assistant who speaks Serbian and knows the Balkan market?
I offer professional appointment setting, calendar management and client communication ideal for companies who want to book calls, demos or meetings with Serbian-speaking clients.
Services I provide:
Outbound & inbound appointment setting (phone, WhatsApp, email).
Calendar management and scheduling (Google Calendar, Outlook).
Follow-up messages and confirmation reminders.
Lead qualification using your script or my template.
Reporting: daily/weekly summary of calls and booked appointments.
Team support I can coordinate with my experienced freelance partner or delegate tasks to my assistant (for larger volumes).
Why choose me:
Native Serbian speaker with experience in sales/admin tasks.
Fluent communication and professional tone.
Flexible: hourly or per-appointment pricing.
I handle timezone coordination for Europe (CET/CEST).
Confidential and discreet handling of client data.
What I need from you to start:
- Ideal customer profile and script (or I can prepare one).
- Availability windows and preferred scheduling tool.
- CRM or tracking method (optional).
Purpose:
Business
FAQ
Do you speak English?
Yes, I can communicate in basic English. For professional written English or international client communication I have assistant .
What industries do you serve?
I primarily work with service businesses, SMEs, coaching, real estate, consulting, and companies targeting Serbian-speaking clients or the Balkan market.
Can you work in my timezone?
I work primarily CET/CEST, but I can coordinate schedules for other European timezones and adjust working hours if needed.
How do you qualify leads and appointments?
I follow your script or can prepare one based on your instructions. A qualified appointment is one where the client confirms availability and interest. I provide summaries and confirmations for each scheduled appointment.
Can you manage a team?
Yes, I can coordinate a small team for larger projects, including my experienced freelance partner and my daughter (18+) for additional support
How do you charge?
I offer flexible pricing — hourly, per booked appointment, or per project. Packages are listed above for reference. Custom arrangements can also be discussed.
How quickly can you start?
I can start as soon as we finalize the project details, scripts, and schedule. Usually within 1–2 days for small projects.
