I will be your live chat and email support agent

Nigeria

I speak Igbo, English

Support

Hi, I’m Mimi! I am a reliable Customer Support Specialist providing fast, friendly, and professional Live Chat and Email Support for growing businesses. I help manage customer inquiries, answer questi...
About this Gig

Are you looking for a reliable, professional customer support manager to handle your stores inquiries? I provide multi-channel customer service to keep your clients happy and boost retention.

Services Offered:

Live Chat & Email Support: Fast, accurate responses for order tracking & queries.

Social Media Management: Handling comments & DMs across platforms.

Issue Resolution: Managing returns, refunds, & complaints professionally.

Summary Reports: Insights on recurring customer feedback.

Why Choose Me?

Excellent written English & clear communication

Fast learner for store policies & tools

Dependable, organized, & empathetic service

Platforms: Shopify, Zendesk, Freshdesk, Gorgias, Tidio, IG, FB, and Email.

Please message me before ordering so we can discuss your store's needs!

Social media platform:

Facebook

•

Twitter

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TikTok

Service type:

Non-technical support

Language:

English

Timezone:

UTC daytime

Support software:

Freshdesk

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Zendesk

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Tidio

Knowledge base software:

Freshdesk

•

Zoho

My Portfolio