I will setup helpdesk, ticketing and customer support suite in freshdesk client portal

I will setup a customer service system and a customer support suite system in Freshdesk, helpdesk and Zendesk by setting up a ticket management system, customer portal for sell services, management and collaboration for teams and partners , omnichannel communication with several platforms , automations and auto-response, dashboards and custom reports for effective tracking and analytics.

welcome to my Freshdesk service gig.

Still wondering what Freshdesk, helpdesk and Zendesk can do? Let me break the features down.

• Multi-Channel Ticketing Feature: SLA Management, Ticket field suggester, Custom ticket status tracking, Agent collision detection ,Scenario automation, Canned responses, Team inbox: Track and manage incoming support tickets from multiple channels with one inbox

• Collaboration: Team collaboration, Shared ownership and Parent-child ticketing : Resolve complex, multistage issues faster by splitting them into smaller child tickets

• Omnichannel: Email communication, Phone, Chat, Social media, Website, whatsapp

• Automations

• Client portal setup and customization

• Dashboard and report for analytics

Kindly contact me for the custom setup of any of these tools

Solomon