I will set up your zendesk help desk, workflow and customer support

Vera

Dominican Republic

I speak English, Spanish, French

zendesk automation specialist

Hello! I'm a Zendesk Automation Specialist dedicated to helping businesses streamline customer support with smart, efficient workflows. I specialize in Zendesk setup, triggers, automations, macros, ti...
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About this Gig

Need a professional Zendesk help desk that is ready to handle customer support efficiently?

I will set up and optimize your Zendesk environment into a functional customer support system with organized workflows, automation, ticket management, and chatbot configuration.

I can help you configure your Zendesk trial or existing account, create ticket forms and views, set up business rules and automations, organize support workflows, configure macros, and implement chatbot features for faster customer responses.


What I can set up:

  • Zendesk help desk configuration
  • Ticket forms, fields and views
  • Support workflows
  • Automations and triggers
  • Macros and canned responses
  • Customer support chatbot
  • Chatbot conversation flows
  • Ticket routing and assignment
  • Email/support channel configuration
  • SLA and priority setup
  • Knowledge base integration
  • Basic testing and optimization


Whether you're starting with a Zendesk trial or already have an existing support system, I'll help turn it into a structured and customer-friendly help desk.

Let's build a Zendesk support workflow that saves time and improves your customer experience.

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set up your zendesk help desk, workflow and customer support
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set up your zendesk help desk, workflow and customer support

Support software:

Zoho Desk

•

Freshdesk

•

Zendesk

Knowledge base software:

Document 360

•

Freshdesk

•

Freshservice

•

Zoho

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