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Fiverr Pro
English
$
USD
I will be your friendly customer support agent for chat and email
Customer support specialist
Hi, I'm Miracle, a customer support and content professional based in Nigeria. I help small businesses reply to customers quickly, politely and clearly on WhatsApp, Instagram and email.
I'm a new sell...
About this Gig
Customers messaging you all day and you can't keep up? I'll reply to your customers quickly, politely and professionally so you can focus on running your business.
WHAT I CAN DO:
- Answer customer messages on WhatsApp, Instagram, Facebook or email
- Handle order questions, complaints and follow-ups
- Write clear, friendly reply templates for common questions
- Keep a simple log of customer issues
GREAT FOR: online stores, small businesses, service providers and new brands.
WHY WORK WITH ME:
I'm a new seller, so every order gets my full attention. I'm reliable, patient with upset customers and clear in my writing.
HOW IT WORKS:
Send me your business details, your products and the questions customers ask most. I'll prepare your replies or start handling your chats.
Message me before ordering if you'd like to talk through what you need.
Messaging platform:
•
SMS
•
Social media
Language:
English
Work model:
Project-based
Industry:
E-Commerce
Purpose:
Business
My Portfolio
FAQ
Q:What do you need from me?
A: Your business name, what you sell, prices , delivery details and the questions customers ask most
Q: which platforms can you handle?
A: Whatsapp, Instagram messages, facebook messenger and email
Q: When are you available?
A: I'm based in Nigeria (WAT, UTC+1) and available Monday to Saturday, 9am to 6pm WAT. My hours overlap well with the UK and Europe, and with the US East Coast in the afternoon. Messages sent outside my hours get a reply the next working day, usually within a few hours."
