I will be your e commerce customer support and virtual assistant

Nigeria

I speak English

Customer support and shopify virtual assistant

I am an organized, empathetic, and detail-oriented Customer Support Specialist dedicated to helping e-commerce brands scale effortlessly. I specialize in managing multi-channel communications includin...
About this Gig

​Are you overwhelmed by customer inquiries, emails, or social media messages?


​Running an e-commerce store is demanding, and providing top-notch customer support is essential to keeping your buyers happy and growing your business. I am here to help you manage your customer interactions with professionalism and care, allowing you to focus on growing your store.


​What I offer:


​Prompt Email Support: I will respond to your customer emails quickly and professionally.

​Live Chat Management: I will be there to assist your customers in real-time, helping to boost your conversion rates.

​Social Media Engagement: I will handle your Instagram/Facebook/TikTok DMs and comments, ensuring no customer goes unanswered.

​Order Tracking: I will help your customers stay informed about their orders.

​Professional Tone: I pride myself on maintaining a helpful and positive brand voice.


​Why choose me?

I am dedicated to delivering high-quality, reliable support for e-commerce businesses. I understand the importance of customer satisfaction and will work diligently to represent your brand exactly how you want it.


​Lets get started!

Please message me before placing an order so we can discuss.

Social media platform:

Facebook

Instagram

TikTok

Service type:

Non-technical support

Language:

English

Timezone:

24/7

Support software:

Zendesk

Knowledge base software:

Other

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