I will fix amazon account health authenticity complaints restricted products
Amazon Account Reinstatement, Listing Recovery, and POA Specialist
About this Gig
Is your Amazon account health dropping under authenticity complaints or restricted product violations? Left unresolved, these flags stack up fast and push your account straight toward deactivation.
I'm an Amazon Authorised Partner with 6+ years fixing account health issues, removing authenticity complaints, and resolving restricted product violations across US, UK, and EU marketplaces. 4,000+ AMZ cases resolved, $5M+ seller revenue recovered, 62 ASINs reinstated in 48 hours, and $287,000 recovered after an FDA-related suspension.
What I fix:
AMZ account health, account health rating, at-risk account, health dashboard
Authenticity complaint, inauthentic item claim, counterfeit complaint
Restricted product violation, prohibited product, category ungating, gating issue
IP complaints, policy violations, listing policy violations, product condition complaints
Plan of Action (POA) writing, supplier invoice documentation, appeal submission
Listing reinstatement, ASIN reinstatement, account health recovery
Most appeals fail due to the wrong strategy. I identify the right solution and help restore your account health.
Message me before ordering.
Other E-Commerce Management Services I Offer
FAQ
What is the Account Health Rating and when is it at risk?
AHR scores from 0 to 1,000. Above 200 is Healthy, 100—199 is At Risk, and below 100 triggers deactivation review. I restore your score to Healthy by clearing active violations.
What is an authenticity complaint?
It means a buyer, brand, or Amazon flagged your product as potentially not genuine. It can suppress your ASIN or risk your whole account until resolved with correct documentation.
What counts as a restricted product violation?
Items needing category approval, products with compliance or safety requirements, hazardous materials, or anything breaching Amazon's Restricted Products Policy. Some can be ungated, others need removal.
What documents does Amazon need to remove these issues?
Authenticity needs supplier invoices dated within 365 days. Restricted products need compliance or safety certificates. I confirm exactly what's required before filing anything.
Can you ungate a restricted category for me?
In many cases yes. Ungating for categories like Grocery, Health, Beauty, and Auto depends on the product and documentation. I confirm whether ungating is achievable before we start.
Can you fix multiple account health issues at once?
Yes. I resolve all active violations simultaneously — prioritising by severity and account health impact, then working through each flag until the dashboard is fully cleared.
I sell genuine products but still got a complaint — can you help?
Yes. Authenticity complaints on genuine products are common. The fix is correct documentation — brand authorization, invoices, sourcing records — and a policy-grounded response.
My supplier invoice was rejected — what now?
Rejected invoices usually miss key fields — supplier address, product description, or quantity. I identify exactly what's missing and advise how to get a compliant version Amazon accepts.
Can these issues deactivate my whole account?
Yes. A high-severity complaint or repeated restricted product violations can trigger full account deactivation. I address both ASIN-level and account-level issues with the same process.
Will fixing the complaint restore my suppressed listing?
Yes. Once the complaint or violation is removed, I confirm the listing is reinstated, live, and indexed — not just cleared from the account health dashboard.

