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$
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I will build a voiceflow ai voice agent for inbound call center automation
Mirza Umer
Level 1
About this gig
Every missed call is a missed client. And if your team is spending 80% of their time answering the same 10 questions, that is not a people problem. It is a systems problem.
I build Voiceflow AI voice agents that handle inbound calls automatically. They answer questions, qualify leads, book appointments, and escalate to a human only when it actually matters 24 hours a day, 7 days a week.
Here is exactly what your voice agent can do:
- Answer FAQs 24/7 without a human on the line.
- Collect caller information and log it directly to your CRM.
- Book or reschedule appointments in Google Calendar or Calendly.
- Route calls to the right department based on caller intent.
- Handle after-hours calls so no lead goes unanswered.
- Hand off to a live agent when the AI reaches its limit.
Industries I build for: medical offices, insurance agencies, real estate teams, and customer support centers.
Why Voiceflow: you get a visual call flow you can edit yourself after delivery, no coding needed, no dependency on me forever.
Send me your call script or business type, and I will map out your voice agent flow for free.
Get to know Mirza Umer
Mirza Umer
Meta Ads, AI Chatbot and Automation Expert
Level 1
- FromPakistan
- Member sinceAug 2023
- Avg. response time1 hour
- Last delivery1 week
Languages
Urdu, English, Chinese, German
Meta Ads & AI Expert | $700K+ Ad Spend Managed | Meta Blueprint Certified
I run Meta Ads, Facebook Ads & Instagram Ads for Shopify stores, e-commerce brands, and clothing/streetwear businesses focused on ROAS, conversions & scaling.
I also built:
→ AI Chatbots (Botpress, Voiceflow)
→ AI Voice Agents (VAPI, Retell)
→ n8n Workflow Automation
→ RAG Document Search Systems
Message me to discuss your project.
My Portfolio
FAQ
Can the voice agent book appointments directly into our calendar?
Yes. I can integrate it with Google Calendar, Calendly, or most scheduling tools that have an API. The caller picks a slot and it's booked automatically — no human needed.
Can the bot connect to my CRM (HubSpot/Salesforce)?
Yes, 100%. I use Zapier, Make.com, or direct Webhooks to sync every lead directly into your CRM (HubSpot, Salesforce, or GoHighLevel). High-intent leads can even trigger instant SMS alerts to your team.
Do callers know they're talking to an AI?
That's your choice. I can build it to be transparent ("You're speaking with our AI assistant") or to sound like a natural automated system. Most clients prefer transparency — it sets better expectations.
Can this work with our existing phone system?
Voiceflow connects with Twilio, which works with most business phone numbers. I handle the Twilio setup as part of the build so you don't have to figure that out separately.
What is the difference between this and a standard chatbot?
A standard bot uses fixed buttons. My AI Agents use logic to lead the customer toward a goal (like booking a meeting). It understands intent, handles objections, and only asks for contact info when the user is ready.
What happens when a caller asks something the agent can't answer?
The agent is built with a handoff logic. If it can't handle the request, it tells the caller and transfers them to a live agent or collects a callback request — depending on how you want it set up.
How long does it take to build the voice agent?
Simple FAQ + routing agents take 3–5 days. Full systems with CRM integration, appointment booking, and multi-department routing take 7–10 days. I'll confirm after reviewing your call flow requirements.
