I will review your saas app and show you how to improve cro

4.5
4.5

Australia

I speak English

71 orders completed

Senior UX and Product Strategist, Over 15 Years SaaS

I'm a product strategist and UX researcher with 15+ years building software at early-stage startups in Sydney and San Francisco. I've worked across SaaS, consumer products, and two-sided marketplaces ...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

You built something people sign up for. But somewhere between landing and "aha moment" they disappear and you don't know why.


I'm a UX researcher and product designer with 15+ years building software at early stage startups in Sydney and San Francisco. I have conducted over 100 usability sessions across my career. I know what kills conversion and I can spot it fast.


Here's what you get: I walk through your app as a first-time user, record everything, think out loud, and tell you exactly where I got confused, lost trust, or would have quit. Then I tell you what to fix and why.


This is not a generic audit. It's a recorded expert session focused on your specific conversion or onboarding problem.


What to send me:

  • Your URL
  • The one thing you most want me to focus on (conversion, onboarding, a specific flow)
  • Any burning questions

Age range:

Adult

Education:

Higher education

Testing platform:

Website testing

Mobile testing

Device:

Mac

Android mobile phone

Language:

English

Reviews

17 reviews for this Gig
4.5

(16)
(0)
(0)
(0)
(1)
Rating Breakdown
  • Seller communication level
    4.5
  • Quality of delivery
    4.5
  • Value of delivery
    4.5
Sort By
Most relevant
  • B

    businessdennis

    JM

    Jamaica

    5

    Very thorough, takes her role seriously

    $100-$200

    Price

    3 months

    Duration

    Helpful?
    Yes
    No
  • J

    james_smith2345

    US

    United States

    1

    Lack of attention, video was very short and did not have much context. Not worth the amount of money. Very disappointed and won’t be working with this seller again.

    $50-$100

    Price

    10 days

    Duration

    M
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • S
    image-docs

    stevef22

    US

    United States

    5

    Thank you for your help

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • L

    loblabs

    US

    United States

    5

    Melissa did an outstanding job creating a user-focused video for FAQ Ally. Her insights were incredibly thoughtful, clear, and practical. She highlighted real-world use cases in a way that immediately sparked new ideas for improvement and growth. I genuinely found her feedback valuable and plan to implement...

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    sandeeproy876

    US

    United States

    5

    I am happy that you went through in detail , and gave me a quick analysis , and i could really understand how a consumer would react .. so thank you and well done

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
Reviews

17 reviews for this Gig
4.5

(16)
(0)
(0)
(0)
(1)
Rating Breakdown
  • Seller communication level
    4.5
  • Quality of delivery
    4.5
  • Value of delivery
    4.5
Sort By
Most relevant
  • B

    businessdennis

    JM

    Jamaica

    5

    Very thorough, takes her role seriously

    $100-$200

    Price

    3 months

    Duration

    Helpful?
    Yes
    No
  • J

    james_smith2345

    US

    United States

    1

    Lack of attention, video was very short and did not have much context. Not worth the amount of money. Very disappointed and won’t be working with this seller again.

    $50-$100

    Price

    10 days

    Duration

    M
    image-docs

    Seller's Response

    Helpful?
    Yes
    No
  • S
    image-docs

    stevef22

    US

    United States

    5

    Thank you for your help

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • L

    loblabs

    US

    United States

    5

    Melissa did an outstanding job creating a user-focused video for FAQ Ally. Her insights were incredibly thoughtful, clear, and practical. She highlighted real-world use cases in a way that immediately sparked new ideas for improvement and growth. I genuinely found her feedback valuable and plan to implement...

    Up to $50

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    sandeeproy876

    US

    United States

    5

    I am happy that you went through in detail , and gave me a quick analysis , and i could really understand how a consumer would react .. so thank you and well done

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No