I will do a professional UX audit of your website or app

Your users are leaving. You just don't know where.

I'm a senior designer with 10+ years in UX/UI and product design, currently designing digital products for a major university. I've audited institutional sites, mobile apps, and SaaS dashboards and I keep finding the same silent conversion killers.

This isn't an AI-generated checklist. I go through your product screen by screen, as a real user would, and tell you what's costing you signups and sales.

What I check:

• Navigation & information architecture
• Conversion flow where users drop off and why
• Visual hierarchy, typography, contrast
• Mobile responsiveness & touch targets
• Accessibility (WCAG 2.1 AA)
• Copy buttons, errors, empty states
• Form & onboarding friction

What you get:

A prioritized report Critical / High / Medium with annotated screenshots showing each problem and the recommended fix. Specific enough that your developer can start Monday.

I won't tell you your button should be blue. I'll tell you why your checkout loses users at step 3 and what to change.

Working in English and French.

Message me with your URL before ordering so I can confirm scope.