I will provide IT support, network setup, and windows administration
About this Gig
Hi, I'm Mohamed a Software Engineering graduate with training in IT support, networking, and system administration.
I can help you with:
- Windows Server & Active Directory
- Network configuration (DHCP, DNS, VLANs)
- Linux server management
- IT troubleshooting & helpdesk support
- Basic cybersecurity research
Why me:
- IT Gate Academy training (300+ hours)
- Hands-on lab experience
- Fast response & on-time delivery
Packages:
- Basic: 1 hour support ($20)
- Standard: 3 hours + documentation ($50)
- Premium: 5 hours + full documentation ($100)
Message me before ordering so we can discuss your needs!
Device:
Desktop
•
Laptop
•
Server
Operating system:
Windows
•
Linux
•
Ubuntu
My Portfolio
FAQ
What do I need to provide before you start?
Please provide a detailed description of your issue, the operating system you're using, and any troubleshooting steps you've already tried. This helps me get started faster.
Do I need to give you access to my computer?
It depends on the task. For remote support, I use secure screen sharing tools like TeamViewer or AnyDesk. For configuration work, I can guide you through the steps yourself. We'll agree on the best method before starting.
Do you offer unlimited revisions?
No, revisions are limited based on the package you choose. Basic includes 1 revision, Standard includes 2, and Premium includes 3. I always aim to get it right the first time!
What if I need more hours than the package offers?
You can purchase additional hours as an extra service when you place your order. Just select the "Additional Hours" option at checkout.
Do you offer refunds?
I'm committed to delivering quality work. If you're not satisfied, I'll work with you to resolve the issue. Refunds are handled according to Fiverr's refund policy.
Can you handle urgent tasks?
Yes! Just select the "Extra Fast Delivery" option when you order. I'll prioritize your project and deliver faster than the standard delivery time.
What experience do you have?
I'm a Software Engineering graduate with 300+ hours of hands-on training in IT support, network administration, Windows Server, Linux, and cybersecurity fundamentals.

