I will be your remote customer support agent for zendesk and freshdesk
About this Gig
Welcome to my professional customer support service!
Are you an e-commerce brand or growing business overwhelmed by unread customer emails? Let me handle the stress for you. I provide fast, reliable, and empathetic remote customer support to keep your buyers happy and your response times low.
What I can do for you:
Manage and resolve tickets in Zendesk and Freshdesk
Clear out backlogged email queues quickly
Respond to customer inquiries with professional English
Organize and tag tickets for better workflow tracking
Why choose me?
100% Uptime: Backed by high-speed fiber internet and a reliable power backup system.
Fast & Accurate: Dedicated to meeting your strict SLA (Service Level Agreement) deadlines.
Great Communication: Fluent in professional written English.
Please message me before placing an order so we can discuss your specific ticketing system setup!
Service type:
Technical support
Language:
English
•
Swahili
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
Knowledge base software:
Confluence
•
Freshdesk
•
Freshservice
•
Zoho
