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$
USD
I will be your hotel and travel virtual assistant for bookings and inbox
Hotel Operations and Hospitality Management Consultant
12+ years of hotel operations experience across properties in Bangladesh and the Gulf, plus 3 years in airline customer service with Qatar Airways. I've worked with Accor Hotels as Duty Manager for th...
About this Gig
Running a hotel or Airbnb is a full-time job on its own - guest messages, booking requests, and coordination shouldn't be what's eating your day. That's where I come in.
I hold a bachelor's degree in Hotel and Tourism Management from Bangkok University and have 12 years of real hospitality experience, so I understand exactly what guests expect and how bookings should be handled professionally.
What I can take off your plate:
Managing hotel or Airbnb booking requests and confirmations
Responding to guest emails, chat messages, and inquiries
Coordinating check-in and check-out communication
Handling guest questions, feedback, and basic issue resolution
Keeping your booking calendar and correspondence organized
Why work with me:
12 years of hands-on hotel and hospitality experience
Formal hospitality management education
Fast response time and clear, friendly guest communication
Reliable and detail-oriented - nothing slips through the cracks
Also available for VA tasks: inbox management, scheduling, admin support.
Message me with a bit about your property and booking volume, and I'll make sure your guests always get a fast, professional response.
Messaging platform:
•
Social media
Language:
Bengali
•
English
Work model:
Project-based
•
Weekly assistance
Industry:
Travel & tourism
•
Hospitality
Purpose:
Business
FAQ
Which platforms can you manage bookings and messages on?
I can work directly through email, Airbnb messaging, booking platform inboxes, or live chat - whatever tools you already use for your property.
Can you work across different time zones?
Yes. I'm based in Bangladesh but happy to align my schedule with your guests' peak inquiry times so messages get answered quickly, no matter where your property is located.
What if I need more than 20 messages or 2 hours of work?
No problem - just add the extra messages or hours as a Gig Extra, or message me first and I'll put together a custom offer that matches your booking volume.
