I will create call center excel dashboard with kpis


About this gig
Are you looking to turn your call center data into a professional excel dashboard to make better business decisions.
I help create custom excel dashboards for call centers. This help you track performance and make decisions.
What I will do?
I will analyze your data (monthly, Quartly & yearly) and build an excel dashboard that is interactive.
It will have,
- Call center KPIs like Inbound, Outbound and Unsuccessful calls.
- Agent/Operator performance tracking.
- Weekly & monthly trends analysis.
- Metrics on call engagement and efficiency.
- Data visualization (charts, graphs, summaries).
- A clean and easy-to-use layout.
What you will get,
- An Excel dashboard that is easy to use and dynamic.
- Clear insights for better decision-making.
- Well-structured and organized workbook.
What I need from you?
- Your raw data (Excel/CSV format)
- Clear requirements (KPIs or metrics you want)
What I Do NOT Offer:
- Manual data entry from PDFs or images.
- Data integration with APIs or SQL.
- Real-time dashboards outside of Excel.
Important:
Please feel free to message me before placing an order so we can discuss your requirements and avoid any confusion.
Get to know Mohsin Khan
Interactive Dashboard designer
- FromPakistan
- Member sinceAug 2024
- Avg. response time1 day
Languages
English, Urdu, Hindi
My Portfolio
FAQ
What do you need to start the project?
You will need to give me your data file, which can be in Excel or CSV format and a brief explanation of your requirements or KPIs.
Should I contact you before placing an order?
Yes please talk to me before you place an order. This way we can discuss what you need and make sure we are on the page. This will help prevent any problems.
Will the dashboard be automated?
Yes, the dashboard I create will be dynamic. This means you can easily update your data and the charts and other important numbers will update automatically.
Do you work with datasets?
Yes I can work with datasets. However if your dataset is very large please talk to me about it first. This way I can tell you which package will be the best for you.
Do you provide revisions?
Yes I include revisions in my work. The number of revisions you get will depend on which package you choose.
Can you connect Excel with data or APIs?
No I do not connect Excel to live data or APIs. This is not something I offer.
What is not included in this gig?
There are some things that I do not do.Manual data entry, Power BI dashboards, SQL/database work, and extremely urgent tasks without prior discussion are not included.
Can you customize the dashboard for my business?
Yes I customize every dashboard for the business it is for. I will work with you to understand what you need and what is important to you.
Do you offer support after delivery?
Yes I will help you with adjustments after I deliver your dashboard. This is part of my support.

