I will be your remote customer support agent and live chat specialist
Fast and Friendly Email Support, Live Chat and Order Management
About this Gig
Need a skilled Support Agent for Live Support and Technical Support? With 5+ years of experience handling customer interactions and backend operations, I ensure smooth communication and efficient issue resolution for your business.
What I Offer:
- Technical Support (L1) for SaaS, IPTV, and eCommerce
- Live Chat and Email Support for Shopify, Amazon & eBay stores
- Handling disputes, refunds, and returns
- Operations Support and administrative assistance
- Service Agent for daily technical queries
Tools & Systems:
Zendesk, Zoho, Freshdesk, Salesforce, RingCentral, Opsgenie, TimeTree, CRM
Communication Channels:
- Live Support & Chat Agent
- Email Agent (ticket resolution & inbox handling)
- Phone Support / Call Support
- Ecommerce Support
Why Choose Me:
As a dependable Remote Customer Support Agent, I deliver efficient, friendly, and reliable service that helps businesses maintain strong customer relationships and operational stability.
Lets connect and enhance your support experience today!
FAQ
Can you handle customer support for my specific e-commerce platform?
Absolutely! With expertise in Shopify, Amazon, Etsy, eBay, and WooCommerce, I can efficiently manage order fulfillment, processing, and resolve any issues to ensure smooth operations.
How do you ensure prompt and effective communication with customers?
I leverage top-notch customer support tools like Zoho Desk, Zoho Books, and Zendesk to stay organized and responsive, ensuring every customer query is addressed promptly and professionally.
Can you help manage my social media presence and engage with my audience?
Yes, I excel in engaging with your audience across various social media platforms like YouTube, Instagram, TikTok, and Pinterest, fostering strong relationships and boosting customer satisfaction.
What sets you apart from other customer support agents on Fiverr?
With over 5 years of experience, I bring unparalleled expertise in e-commerce operations, coupled with exceptional communication skills and a commitment to delivering outstanding customer service, ensuring your business thrives.
How flexible are you in handling specialized tasks like IPTV support or courier delivery operations?
I am highly adaptable and skilled in handling diverse tasks, including IPTV support, robotics assistance, and courier delivery operations, ensuring every aspect of your business receives expert attention.
Do you offer ongoing support or one-time services?
I provide flexible options tailored to your needs, whether it's ongoing support to maintain customer satisfaction or one-time services to address specific issues. Just let me know your requirements, and I'll ensure your needs are met.
What if I have a unique requirement not mentioned here?
Feel free to reach out! I'm always open to discussing custom solutions to meet your specific needs and ensure your business's success. Your satisfaction is my priority, and I'm here to support you every step of the way.
How do you handle customer inquiries and support tickets efficiently?
I prioritize timely responses and utilize advanced customer support tools like Freshdesk, OmniChat, and RingCentral to manage inquiries effectively, ensuring every customer receives personalized attention and support.
How do I get started with your services on Fiverr?
It's simple! Just click the "Order Now" button on my Fiverr Gig page, and let's kickstart our collaboration. I'm excited to help your business thrive with top-notch customer support services tailored to your needs.
3 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M 
mobbi81

United States
Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!
$50-$100
Price
6 days
Duration
M 
Seller's Response
Helpful?H harryamelia03

United States
Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!
Up to $50
Price
5 days
Duration
Helpful?J jhonnybaig

United States
I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...
Up to $50
Price
2 days
Duration
M 
Seller's Response
Helpful?
3 reviews for this Gig
| (3) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
M 
mobbi81

United States
Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!
$50-$100
Price
6 days
Duration
M 
Seller's Response
Helpful?H harryamelia03

United States
Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!
Up to $50
Price
5 days
Duration
Helpful?J jhonnybaig

United States
I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...
Up to $50
Price
2 days
Duration
M 
Seller's Response
Helpful?
