I will be your remote customer support agent and live chat specialist

5.0
5.0

Pakistan

I speak English

6 orders completed

Fast and Friendly Email Support, Live Chat and Order Management

Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disput...
About this Gig

Need a skilled Support Agent for Live Support and Technical Support? With 5+ years of experience handling customer interactions and backend operations, I ensure smooth communication and efficient issue resolution for your business.


What I Offer:

  • Technical Support (L1) for SaaS, IPTV, and eCommerce
  • Live Chat and Email Support for Shopify, Amazon & eBay stores
  • Handling disputes, refunds, and returns
  • Operations Support and administrative assistance
  • Service Agent for daily technical queries


Tools & Systems:

Zendesk, Zoho, Freshdesk, Salesforce, RingCentral, Opsgenie, TimeTree, CRM


Communication Channels:

  • Live Support & Chat Agent
  • Email Agent (ticket resolution & inbox handling)
  • Phone Support / Call Support
  • Ecommerce Support


Why Choose Me:

As a dependable Remote Customer Support Agent, I deliver efficient, friendly, and reliable service that helps businesses maintain strong customer relationships and operational stability.


Lets connect and enhance your support experience today!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Confluence

Freshdesk

Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • M
    image-docs

    mobbi81

    US

    United States

    5

    Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!

    $50-$100

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • H

    harryamelia03

    US

    United States

    5

    Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • J

    jhonnybaig

    US

    United States

    5

    I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
Reviews

3 reviews for this Gig
5.0

(3)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • M
    image-docs

    mobbi81

    US

    United States

    5

    Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!

    $50-$100

    Price

    6 days

    Duration

    Helpful?
    Yes
    No
  • H

    harryamelia03

    US

    United States

    5

    Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!

    Up to $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • J

    jhonnybaig

    US

    United States

    5

    I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...

    Up to $50

    Price

    2 days

    Duration

    Helpful?
    Yes
    No