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Fiverr Pro
English
$
USD
I will be your shopify VA for email and call support
About this Gig
PLEASE DO NOT PLACE AN ORDER BEFORE DISCUSSING YOUR REQUIREMENTS WITH ME!
Are you looking for a reliable and professional Customer Care Representative? You're in the right place.
My name is Mohsin, and I represent a professional customer service agency with over 5 years of experience providing high-quality customer support through email, live chat, phone calls, and social media.
We specialize in delivering customer support solutions for eCommerce businesses, including Shopify, Etsy, and eBay. Our team has worked with clients worldwide and is skilled at handling customers efficiently, professionally, and with care.
What We Offer
We provide complete customer service and support solutions, including:
- Live Chat Support
- Email Handling & Response Management
- Phone / Call Support (Inbound & Outbound)
- Call Answering Services
- Social Media Customer Support
- Shopify Customer Service
- Responding to customer inquiries via email, chat, and calls
- Sending emails and follow-ups to customers
- Virtual Assistant services related to customer support
FAQ
Do you provide 24/7 customer support?
Yes, I offer 24/7 availability depending on the package selected. Please contact me before placing an order to discuss your schedule and requirements.
What languages do you support?
I provide customer support in English, German, French, and Spanish.
Which platforms do you support?
I specialize in customer support for eCommerce platforms such as Shopify, Etsy, and eBay, as well as email systems, live chat tools, and social media platforms.
Do you have experience with international customers?
Yes, I have worked with clients and customers from around the world and am experienced in handling international customer support professionally and politely.
Can you manage emails and live chats daily?
Absolutely. I can manage daily email inboxes and live chat systems, ensuring timely, professional, and accurate responses to customer inquiries.
Is prior discussion required before placing an order?
Yes. PLEASE DO NOT PLACE AN ORDER BEFORE DISCUSSING YOUR REQUIREMENTS WITH ME. This helps ensure the best service and clear expectations.
