I will be your remote travel assistant for trip planning support
Custom Travel Itinerary Planner Tourism Graduate
About this Gig
Running a travel agency, hotel, or hospitality business means constant customer questions availability, pricing, cancellations, complaints and every unanswered message is a potential lost booking.
I've worked in customer support within a government tourism department, handling inquiries from travel agencies and hotels and guiding them through documentation and licensing processes. That experience taught me how to communicate clearly, stay patient under pressure, and resolve issues efficiently, exactly what's needed in customer-facing roles for travel and hospitality businesses.
I can manage your email inbox, live chat, or booking inquiries, respond to customer questions professionally, handle basic complaints, and escalate anything that needs your direct attention. Whether you need someone for a few hours a week or ongoing daily support, I'll represent your business with the same professionalism I brought to government-level customer service.
Purpose:
Business
My Portfolio
FAQ
Will you have access to sensitive customer data?
Only what's necessary for the support channel you assign me to; I handle all information confidentially.
Can you handle complaints and refund requests?
I can handle initial responses and de-escalation, but final decisions on refunds/policies stay with you unless we agree otherwise.
What hours are you available?
Availability is flexible and agreed upon per package — let me know your business's time zone and peak hours.
