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I will be your trilingual ecommerce virtual assiatant

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mona_ecomassist
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mona_ecomassist
Mona Y

About this gig

I provide professional customer and technical support, communicate directly with overseas clients, follow up projects, and solve issues efficiently. Trilingual support available.

Get to know Mona Y

Mona Y

Trilingual Ecommerce Virtual Assistance

  • FromCzech Republic
  • Member sinceApr 2026
  • Languages

    Chinese, English, Spanish
I used to work in an international company as a Product Manager. Responsible for providing technical solutions and troubleshooting support to overseas clients. Follow up on project progress, communicate directly with clients regularly to understand pain point, collect customer requirements, and coordinate with internal teams to resolve issues efficiently. Documents feedback, track tickets, and ensure smooth project delivery with clear, professional cross-border communication.