I will be shopify dropshipping virtual assistant, customer service

This is Mona from Egypt, I'm an E-commerce Dropshipping Virtual Assistant ready to offer you quality services for your E-commerce business

Here are some of the skills that I specialize in :

Manage your Shopify Store

Product Research

-Finding winning products

-Making sure that the product is current/trending

-Products that will be on-trend in the next few months

-Product Listing

Edit Photos for products [Photoshop, Canva ]

Order Processing/Fulfillment

-Processing Orders, re-order, refund

-Product Sourcing

-Product research

Dropshipping from Aliexpress [Oberlo | Dropified | Dsers | Eprolo | Manually]

Keep contact with suppliers

Manage social media accounts

Customer Support [Email | Chat | Zendrop | Gorgias | Zendesk | Live Chat]

-Answering emails

-Product Queries

-Managing complaints and delivery

-Managing social media messages and comments

Import Reviews [Alireviews | Loox | Others]

Refunds

Chargebacks

I will be available on a full-time basis, Please try me, I am always open for any requests, as I am a fast learner, problem solver and require no hand-holding.

You can reach me anytime I usually respond within 1 hour.

Thank you for taking the time to review my profile.