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I will build ai voice agents for twilio signalwire or telynx using vapi ai or make
CPaaS and Telecommunications Architect
Monica Mccharty | CPaaS & Telecommunications Architect
Senior Systems Architect specializing in enterprise communication engines. I bridge the gap between complex API infrastructure and seamless UX.
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About this Gig
Enterprise Telecom Architecture & AI Integration
Stop settling for basic setups that fail carrier audits. I engineer scalable, secure, and cost-effective communication infrastructures for businesses that demand high performance.
My Specialized Services:
- Carrier Migration: Seamlessly move from Twilio to SignalWire or Telnyx to slash monthly costs by up to 70% without downtime.
- AI Voice Agents: Deploy human-like AI receptionists using Vapi, Retell, and ElevenLabs for 24/7 lead booking and support.
- High-Compliance Setup: End-to-end HIPAA/SEC compliant messaging and A2P 10DLC registration to ensure 100% deliverability.
- CRM Synergy: Advanced GoHighLevel (GHL) integration, Twilio Studio flows, and custom API webhooks.
- Enterprise VoIP: Global SIP Trunking, multi-level IVRs, and Twilio Flex contact center customization.
Why Choose Me?
- Architect-Level Strategy: I build systems that scale with your growth, prioritizing security and data integrity.
- Compliance Specialist: I navigate the complex landscape of 2026 FCC regulations so your business stays protected.
- Cost Efficiency Expert: I optimize every API call to maximize your ROI.
Lets build a compliant, high-performance communication engine
FAQ
Why are my SMS messages failing or being filtered?
In 2026, carriers are extremely strict. Failure is usually due to incomplete A2P 10DLC registration or "spammy" content. I will audit your Trust Center, ensure your Brand and Campaign are fully approved, and optimize your message templates to bypass carrier filters and guarantee delivery.
How do you ensure low latency for AI Voice Agents?
Speed is everything in AI voice. I minimize the "awkward silence" by optimizing webhooks and using low-latency providers like Vapi or Retell AI. I architect the connection to ensure your agent responds in under 500ms, providing a fluid, human-like conversation for your callers.
Can you integrate Twilio/Telnyx with my GoHighLevel sub-account?
Yes. I specialize in the "Lead Connector" setup. I will connect your custom Twilio or Telnyx SID to your GHL Agency or specific sub-accounts, fix any "Not a Valid SMS-Capable Number" errors, and ensure your workflows trigger perfectly every time a lead interacts.
