I will handle shopify store setup and management

Pakistan

I speak English, Pashto, Arabic, German

Freelancer and Virtual Assistance

I have been involved in project management activities with google, as well as providing my services for virtual assistance. Currently managing a social platform group with 23k+ members. Actively man...
About this Gig

Need a reliable Shopify support & operations specialist to handle your customer success, orders, and daily store tasks? Youre in the right place.


I help Shopify store owners maintain smooth operations, deliver fast customer support, and reduce costly issues like delays, disputes, and chargebacks. Ive handled 200+ support tickets per day with a 95% satisfaction rate, managed global fulfillment pipelines, and reduced chargebacks by 20% through improved communication and systems.


What I Can Do for You


Customer Support (Gorgias, Shopify Inbox, Email)

  • Respond to support tickets (fast + friendly)
  • Refunds, returns, replacements
  • Order status updates & customer follow-ups
  • Review moderation & dispute prevention

Store Operations

  • Order management & fulfillment coordination
  • Supplier / logistics communication
  • Tracking updates, delay handling, exception management
  • Chargeback & dispute assistance (Stripe, PayPal, AMEX)

Administrative & Workflow Tasks

  • Google Sheets/Excel dashboards
  • Shopify CMS updates
  • Store audits (issues, shipping errors, workflow gaps)
  • Process improvement & daily operations support

Tools I Work With

Shopify Gorgias Google Suite Microsoft Suite Slack Notion Hubstaff Discord.

Messaging platform:

Email

Live chat

Language:

English

Work model:

Project-based

Weekly assistance

Monthly retainer

Industry:

E-Commerce

Fashion & apparel

Lifestyle

Purpose:

Business