I will handle shopify store setup and management
About this Gig
Need a reliable Shopify support & operations specialist to handle your customer success, orders, and daily store tasks? Youre in the right place.
I help Shopify store owners maintain smooth operations, deliver fast customer support, and reduce costly issues like delays, disputes, and chargebacks. Ive handled 200+ support tickets per day with a 95% satisfaction rate, managed global fulfillment pipelines, and reduced chargebacks by 20% through improved communication and systems.
What I Can Do for You
Customer Support (Gorgias, Shopify Inbox, Email)
- Respond to support tickets (fast + friendly)
- Refunds, returns, replacements
- Order status updates & customer follow-ups
- Review moderation & dispute prevention
Store Operations
- Order management & fulfillment coordination
- Supplier / logistics communication
- Tracking updates, delay handling, exception management
- Chargeback & dispute assistance (Stripe, PayPal, AMEX)
Administrative & Workflow Tasks
- Google Sheets/Excel dashboards
- Shopify CMS updates
- Store audits (issues, shipping errors, workflow gaps)
- Process improvement & daily operations support
Tools I Work With
Shopify Gorgias Google Suite Microsoft Suite Slack Notion Hubstaff Discord.
Messaging platform:
•
Live chat
Language:
English
Work model:
Project-based
•
Weekly assistance
•
Monthly retainer
Industry:
E-Commerce
•
Fashion & apparel
•
Lifestyle
Purpose:
Business
