I will create clear sops, procedures and process documentation
Gig Summary
Business Process and Operations Consultant: Org structure, Processes, SOPs, KPIs
Vetted by Fiverr Pro
Luis Baus was selected by the Fiverr Pro team for their expertise.
Vetted for
Business Consulting
What people loved about this freelancer
kellyot

Canada
have used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you...
l1111luck

United States
Always great working with you, professional over deliver based on specifications and exceeds expectation. This is high-quality work thank you so much for on-time delivery..
jenniferadki878

United States
Luis Baus has been nothing short of amazing! His ability to EXCEED expectations with impeccable attention to detail and adaptability is truly commendable. Working...
mdogan905

United States
Luis has done an excellent job in bringing together the Operation and Installation Instructions in a clear, structured, and highly professional manner. His...
About this Gig
Does your team rely on people knowing how things are done instead of having clear processes they can follow?
I will turn your know-how into clear, practical SOPs, procedures, work instructions, and process documentation your team can actually understand and use.
I can document:
- Standard Operating Procedures (SOPs)
- Step-by-step Work instructions
- Business process documentation
- Department and operations manuals
- Policies and internal guidelines
- Process workflows
- Training and user manuals
- Checklists and templates
My approach is simple: I structure the information in a way that is easy to follow for the intended audience. Clear processes + Clear instructions = Better execution.
Every document is customized to your business branding and way of working. I can work from existing documents, process descriptions, screenshots, interviews, or information you provide.
With 20+ years of experience in business analysis, ISO 9001, operations, and technical writing, I don't just focus on how the document looks. I focus on making sure the process is clear and usable.
If you're not sure what type of documentation you need, send me a message and tell me what you're trying to document.
Document type:
User & training manuals
•
Documentation
Language:
English
•
Spanish
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
Clients I’ve worked with
CloudElite
Restructured all Cloud Elite processes in order to create an efficient organizational structure that can be ready to scale and face the expected growth for the next years. We helped the business identify their team roles and responsibilities and their KPIs to measure performance and improve communication.
Jul 2026-Jul 2026
Bayern Systems
Operations and efficiency improvement. The goal of this project was to help this manufacturing company to have clear processes in place and structure the key components of their operations.
Jun 2026-Jun 2026
FAQ
Can you create an SOP if I don't already have the process documented?
I can do both. My background is in business analysis and process improvement, so I can help structure the process before documenting it when needed.
Can you create SOPs for multiple departments?
Yes. I can document processes across operations, sales, HR, finance, administration, customer service, and other business functions.
Will the document be customized for my company?
Absolutely. Every SOP, procedure or manual I write is fully customized to match your operations, tone, branding and format preferences. I do not use generic templates unless requested.
Can you include diagrams or visuals in the procedures?
Yes, I can include basic process flow diagrams, tables, or other visuals to improve clarity. Just let me know and I’ll include that in the offer as an extra
Will I be able to edit the SOPs/ procedures you provide?
Yes, you will receive fully editable Word or Google Docs files (and PDF versions if needed) of your SOP, manual or procedure. You’ll have full control to update or revise them in the future.
Can you use my existing templates or company format?
Yes. I can work with your existing templates, terminology, branding, document structure, and formatting requirements.
What if I don't know whether I need an SOP, procedure, manual, or work instruction?
That's fine. Tell me what you need your team to accomplish, and I can help determine the most appropriate type of documentation.
15 reviews for this Gig
| (13) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
N nikolef87

United States
Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...
$200-$400
Price
7 days
Duration
Helpful?S salesforce_lou

United States
great working experience.
$100-$200
Price
2 days
Duration
Helpful?K kellyot

Canada
Ongoing collaborationhave used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.
$100-$200
Price
9 days
Duration
Helpful?N nmohammed2920

United Kingdom
Ongoing collaborationPerfect man
$50
Price
3 days
Duration
Helpful?N nmohammed2920

United Kingdom
Ongoing collaborationExactly what I wanted
$100-$200
Price
4 days
Duration
Helpful?
15 reviews for this Gig
| (13) | ||
| (2) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
N nikolef87

United States
Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...
$200-$400
Price
7 days
Duration
Helpful?S salesforce_lou

United States
great working experience.
$100-$200
Price
2 days
Duration
Helpful?K kellyot

Canada
Ongoing collaborationhave used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.
$100-$200
Price
9 days
Duration
Helpful?N nmohammed2920

United Kingdom
Ongoing collaborationPerfect man
$50
Price
3 days
Duration
Helpful?N nmohammed2920

United Kingdom
Ongoing collaborationExactly what I wanted
$100-$200
Price
4 days
Duration
Helpful?

