I will create clear sops, procedures and process documentation

4.9
4.9

Ecuador

I speak English, Spanish

2,000 orders completed

Gig Summary

Business Process and Operations Consultant: Org structure, Processes, SOPs, KPIs

Is your business growing, but operations are becoming harder to manage and scale? I help startups and established companies organize, optimize, document, and scale their operations by building practi...
Vetted by Fiverr Pro

Luis Baus was selected by the Fiverr Pro team for their expertise.

Vetted for

  • Business Consulting

What people loved about this freelancer

About this Gig

Does your team rely on people knowing how things are done instead of having clear processes they can follow?


I will turn your know-how into clear, practical SOPs, procedures, work instructions, and process documentation your team can actually understand and use.


I can document:

  • Standard Operating Procedures (SOPs)
  • Step-by-step Work instructions
  • Business process documentation
  • Department and operations manuals
  • Policies and internal guidelines
  • Process workflows
  • Training and user manuals
  • Checklists and templates


My approach is simple: I structure the information in a way that is easy to follow for the intended audience. Clear processes + Clear instructions = Better execution.


Every document is customized to your business branding and way of working. I can work from existing documents, process descriptions, screenshots, interviews, or information you provide.


With 20+ years of experience in business analysis, ISO 9001, operations, and technical writing, I don't just focus on how the document looks. I focus on making sure the process is clear and usable.


If you're not sure what type of documentation you need, send me a message and tell me what you're trying to document.

Document type:

User & training manuals

•

Documentation

Language:

English

•

Spanish

Delivery style preference

Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.

Clients I’ve worked with
CloudElite

CloudElite

Restructured all Cloud Elite processes in order to create an efficient organizational structure that can be ready to scale and face the expected growth for the next years. We helped the business identify their team roles and responsibilities and their KPIs to measure performance and improve communication.

Jul 2026-Jul 2026

Bayern Systems

Bayern Systems

Operations and efficiency improvement. The goal of this project was to help this manufacturing company to have clear processes in place and structure the key components of their operations.

Jun 2026-Jun 2026

Reviews

15 reviews for this Gig
4.9

(13)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.8
Sort By
Most relevant
  • N

    nikolef87

    US

    United States

    4

    Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...

    $200-$400

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • S

    salesforce_lou

    US

    United States

    5

    great working experience.

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • K

    kellyot

    CA

    Canada

    Ongoing collaboration
    5

    have used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.

    $100-$200

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • N

    nmohammed2920

    GB

    United Kingdom

    Ongoing collaboration
    5

    Perfect man

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • N

    nmohammed2920

    GB

    United Kingdom

    Ongoing collaboration
    5

    Exactly what I wanted

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No
Reviews

15 reviews for this Gig
4.9

(13)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.8
Sort By
Most relevant
  • N

    nikolef87

    US

    United States

    4

    Great experience overall. He did a very good job developing the pilot protocol and the supporting Excel templates. The documents were well structured, and he was responsive when I requested revisions. There were a few small details that needed to be corrected before reaching the final version, including...

    $200-$400

    Price

    7 days

    Duration

    Helpful?
    Yes
    No
  • S

    salesforce_lou

    US

    United States

    5

    great working experience.

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • K

    kellyot

    CA

    Canada

    Ongoing collaboration
    5

    have used Luis for quite a few projects over the years. He is always easy to work with, professional, and provides excellent additions to my projects. If you have a project requiring collaboration and support, Luis will be a great addition.

    $100-$200

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • N

    nmohammed2920

    GB

    United Kingdom

    Ongoing collaboration
    5

    Perfect man

    $50

    Price

    3 days

    Duration

    Helpful?
    Yes
    No
  • N

    nmohammed2920

    GB

    United Kingdom

    Ongoing collaboration
    5

    Exactly what I wanted

    $100-$200

    Price

    4 days

    Duration

    Helpful?
    Yes
    No