I will be your customer support agent for live chat, email and phone support
Professional Document Formatting and Design, Word, PDF, PowerPoint and Canva
Level 1
Has met certain performance criteria and shows strong potential in the marketplace.
Highly Responsive
Known for exceptionally quick replies
About this Gig
Looking for a reliable customer support agent to handle your customers professionally? I provide customer care via live chat, email, and phone so your customers always feel heard and your business keeps its reputation.
What I offer:
- Live chat support (Shopify, WordPress, Tidio, Zendesk, Freshdesk, Intercom and more)
- Email support and ticket handling
- Phone support, including inbound and outbound calls
- Order tracking, refunds, and complaint resolution
- Friendly, professional replies in your brand's voice
- Daily or weekly summary reports
Why choose me?
- Fast response times
- Clear, polite, professional English
- Flexible working hours and time zones
- Confidentiality for your customer data
- Experience handling difficult customers calmly
Perfect for: eCommerce stores, startups, SaaS companies, agencies, and small businesses that need dependable support without hiring full-time staff.
Message me before ordering so we can discuss your business, tools, and hours. Let's give your customers the support they deserve!
My Portfolio
FAQ
Which tools do you use?
Zendesk, Freshdesk, Tidio, Intercom, Gmail, and whatever you already use.
Do you offer phone support?
Yes, with a headset and a quiet setup. Please share your call scripts.
Can you work in my time zone?
Yes, tell me your hours before ordering.

