I will be your full backend shopify store and ecommerce operations manager
Your All Around VA for Ecommerce, Customer Support and More
About this Gig
Are you overwhelmed managing daily Shopify orders, supplier communication, and customer support?
Running a successful e-commerce store requires constant attention to backend details. If you are spending all your time handling unfulfilled orders, tracking shipments, and responding to emails instead of growing your brand, I am here to take complete ownership of your store operations.
With over 13 years of hands-on experience in e-commerce backend management, I act as your senior operations partner. I don't just complete basic tasksI proactively manage your backend so your store runs smoothly around the clock.
What I Will Handle for Your Store:
- Full Store & Inventory Management: Product listings, collection management, stock tracking, and store maintenance on Shopify, eBay, Etsy, or Amazon.
- Order Processing & Fulfillment: Managing automated/manual fulfillment via CJ Dropshipping, Oberlo, DSers, or direct private suppliers.
- Supplier & Logistics Coordination: Communicating with suppliers, resolving shipping delays, tracking unfulfilled orders, and securing refunds/replacements for damaged goods.
- Dispute & Chargeback Resolution: Handling customer complaints, chargebacks,
Platform:
Shopify
Language:
English
My Portfolio
Other E-Commerce Management Services I Offer
FAQ
Which platforms do you support?
I specialize in Shopify, but I also have extensive experience with eBay, Etsy, and Amazon store backend management.
Can you handle customer support along with store operations?
Yes! I can manage your inbox or helpdesk (Gorgias, Zendesk, HelpScout) alongside daily order fulfillment and supplier coordination.
What if I need custom hours or long-term management?
Send me a message! I can create a custom gig offer tailored to your daily schedule, store volume, or ongoing monthly needs.
