I will write elite cloud software commercial agreements and slas as a US attorney
Licensed US Attorney Ironclad Contracts for Tech SaaS
About this Gig
When selling to enterprise clients, a generic contract won't cut it.
As a licensed US Attorney, I draft elite, enterprise-grade Cloud Software Agreements and Service Level Agreements (SLAs) that meet the rigorous demands of B2B transactions.
A strong commercial agreement is key to closing large deals and building long-term partnerships. I create documents that not only protect you but also provide the clarity and assurance your enterprise clients expect.
What You Will Receive:
- Bespoke Commercial Terms: Agreements tailored for B2B sales, addressing data security, confidentiality, and liability.
- Custom Service Level Agreement (SLA): Clearly defined uptime guarantees, support response times, and service credit calculations.
- Data Processing Addendum (DPA): Essential for GDPR and CCPA compliance when handling customer data.
- Intellectual Property Safeguards: Robust protection for your proprietary technology and platform.
Position your software for enterprise success with legal documents that inspire confidence and mitigate risk.
Select the package that aligns with your enterprise needs and let's fortify your B2B offerings.
Legal consulting Gigs are not screened
Please note that there is no screening process for this service. We recommend that you message the freelancer and check all necessary details before placing your order. Pro freelancers in this category have gone through a vetting process. You can find more details here.
FAQ
Are you a licensed US attorney?
Yes, I am a licensed US attorney (Maha Sarah, #218981) specializing in technology and commercial law.
What is an SLA and why do I need one?
A Service Level Agreement (SLA) defines your performance commitments, such as 99.9% uptime. Enterprise clients almost always require an SLA to ensure service reliability.
What is a DPA and is it necessary?
A Data Processing Addendum (DPA) is a legally required document if you process personal data from users in regions like the EU (GDPR) or California (CCPA).
Can you make the agreement favorable to my company?
Yes, the agreement will be drafted from your perspective to protect your interests while remaining fair and commercially reasonable to facilitate deal closure.
What is a typical uptime guarantee in an SLA?
While it varies, a common standard for enterprise SaaS is 99.9% uptime. We can discuss what is appropriate for your specific service.
What are service credits?
Service credits are typically a partial refund or discount offered to a client if you fail to meet the uptime guarantees outlined in your SLA.

